MSPCloud (Pty) Ltd. (“MSP Cloud”, “we”, “us”) respects your privacy. This notice explains how we handle personal information when you use mspcloud.co.za, contact us, or engage our IT services. It is written for a managed IT / lead-generation business, not an online store.
Who we are
MSPCloud (Pty) Ltd.
Cape Town, South Africa
Email: info@mspcloud.co.za
Phone: 021 205 1973
What we collect
When you enquire via the website form, phone, or email, we typically collect your name, email address, phone number, company name, and the content of your message. If you become a client, we may process additional information needed to deliver managed IT services (for example contact details of authorised users and technical environment notes).
Why we process it
- Respond to enquiries and schedule conversations
- Provide and improve managed IT, cloud, and related services
- Meet legal, accounting, and security obligations
Sharing
We do not sell personal information. We may share information with service providers who help us operate (for example email or hosting), under appropriate agreements, or when required by law.
Retention
Enquiry records are kept for as long as needed to handle your request and for a reasonable follow-up period. Client records follow contractual and legal retention requirements.
Your rights (POPIA)
You may request access to, correction of, or deletion of personal information we hold about you, subject to law. Contact info@mspcloud.co.za.
Changes
We may update this notice from time to time.